Creating a technical solution to deliver the best results for businesses often involves using the available integrations to increase functionality. Those interested in getting a software solution from Acronis will be happy to know that there is a full range of integrations to consider. This overview makes it easier to compare them.
What is Acronis?
acronis specializes in endpoint management, data backup, and cybersecurity solutions for businesses and individuals. Many of the company’s business-oriented needs are focused on specific offerings, such as patch management, IT disaster recovery, and protection for collaborative work environments.
Top Acronis Integrations
Choosing the right integrations after setting up an Acronis solution makes it easier to use some of the most well-known third-party products. Here are the six best integrations to consider.
Millions of companies around the world use Google products to keep their workforce productive. However, there is a widespread misconception that this is not necessary have a data backup strategy. Most of the best integrations target specific needs, and Google Workspace is no exception.
It features cloud-to-cloud data backup and recovery services to protect information stored in Google’s products, including Gmail, Drive, and Calendar. A granular recovery feature means it takes just seconds to recover critical data. People can also use the metadata and full-text search capabilities to find and recover bits of information faster.
An auto-detection feature can also detect when new people in the workforce start using Google Workspace or creating Team Drives. It provides better visibility, which is crucial for tighter cybersecurity. People can also create or schedule on-demand backups for even greater convenience with less oversight.
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As the COVID-19 pandemic caused major global disruptions, people in workplaces flocked to everywhere Zoom continue to work together despite physical distance. The software certainly had its advantages, but it also came with security risks.
Security researchers suggested the tool’s cloud conferencing feature can share data with people not during a Zoom call. The Zoom app also provided data to Facebook, and there are ongoing problems with so-called Zoom bombings, in which unauthorized meeting participants wreak havoc.
Even the best Acronis integrations can’t eliminate all the risks associated with online video conferencing, but they can mitigate them. This Zoom integration prevents issues such as session ID theft and prevents people from using Zoom with outdated software.
It also blocks third-party applications, code injection, and redirect-related attacks. A behavior engine component allows people to set rules that prohibit people from using a compromised machine to remotely monitor what is happening in a Zoom meeting.
Acronis Cyber Protect Cloud UX with ConnectWise Manage
A person’s experience with a company’s customer service team can determine their impression of all future interactions. Unfortunately, there is a lot of room for improvement within many customer service departments. A 2021 study found that 45% of respondents had frustrating interaction with representatives. In addition, by 2021 30% of people needed to contact customer service teams more often. The survey found that more than half of the reps considered leaving their jobs, which put additional pressure on those who stayed.
However, automation can solve many of these problems. ConnectWise Manage is a professional services automation company that has a convenient Acronis integration to assist with administrative and technical support tasks related to ConnectWise Manage subscriptions.
The integration’s ticketing and alerting features improve tracking management of customer issues, making it easier for support teams to resolve them quickly and thoroughly. There’s also an automated billing management system that works whether customers opt for prepaid or pay-as-you-go plans.
When people compare integrations, they often prioritize the solutions that allow them to handle different needs within one tool. Matrix42 improves the workflows of cybersecurity professionals tasked with mass deployment and management of Acronis Cyber Protect Cloud on customers’ machines. The integration also makes it possible to monitor and configure all applicable cybersecurity plans within one interface.
This integration supports installing cybersecurity computers remotely using macOS, Windows, and Linux. And once the customer’s machines are in place, this integration enables remote verification that antivirus and anti-malware scans, backups, and vulnerability assessments take place on time.
A native Matrix42 ticketing feature also streamlines support ticket management. People can select which alerts are escalated to tickets with one click. It’s also possible to change ticket priority settings based on urgency and categorize them all so that it ultimately gets to the person best able to handle the case.
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RackNap Automation Platform
Automation is often the missing ingredient that allows cybersecurity teams to optimize their processes, avoid errors, and gain other benefits that keep their business competitive. This one RackNap integration supports people who want to offer the Acronis Cyber Protect Cloud to customers as a distributor. The automated features help people provide a first-class service while pursuing the scalability needed to stay profitable.
The tool allows users to automatically create subscriptions for service providers, minimizing the time it takes for customers to use the product. There are also options that make it possible to offer trial and startup periods. That flexibility makes it easier to meet customer expectations and earn their long-term trust.
The people using this integration can also enable service providers to view real-time usage statistics and associated costs. Providing that convenience creates the transparency that can turn new service providers into long-lasting, loyal customers. APIs can also automatically sync billing data by pulling it directly from the Acronis portal. That integration feature eliminates the need for manual and potentially error-prone processes.
backup radar is a versatile and easy-to-use end-to-end automation solution that provides greater visibility across all backup platforms while minimizing data loss. This integration is set up in minutes, requiring only a person to enter their API credentials into the Backup Radar platform. After that, they can enjoy the convenience of real-time monitoring.
The integration also syncs alerts across the Acronis and Backup Radar platforms. Then people can investigate and solve problems faster without having to switch between tools. And since this integration shows all the details of backed up data in one place, it makes it easier for people to track progress and increase their productivity.
Managing tickets also becomes easier with this integration. Users can create groups that fit their workflows and current processes, for example by categorizing them by company names or devices. It is also possible to update tickets as progress progresses, including closing tickets automatically once a solution is found.
When it’s time to create reports for internal or customer use, this integration makes it easy, too. Allows automated or scheduled groups to be sent as needed.
Consider these top Acronis integrations
When considering acronis or another platform, it’s understandable to explore integration options to see if a product they’re considering links to others they’re already using. These six Acronis integrations make it easy to extend the operation of certain platforms to provide additional benefits of products users are currently using and enjoying.
It can take a while to learn how to get the most out of these integrations after you’ve picked a few to try. Still, better productivity is possible when you use the top six Acronis integrations and integrate them into workflows. Using this list to compare some of the options also supports better decision making.